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Our SmartOffice Solutions Include:
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Front Office Services
Do you want to hire an administrative assistant, but
don't want to pay the salary? Are you tired of checking your voice
mail and calling prospects back at the end of the day? Do you have
a prospect and customer database that collects all customer information
in one place? Summit Front Office Solutions is not an answering
service. It's a Remote Assistant.
How it works:
Your telephone number is forward to our call center.
A customer service representative (CSR), assigned to your business,
answers the call with your tailored greeting. The CSR, using a script
you approve, collects information from the caller and schedules
an estimate for you in a program called ACT. You'll see the appointment
scheduled, because you'll have access to the information using ACT
over the web and on your hand help phone. Your customers will always
get a live voice, trained to answer questions about your business.
Your ACT database will give you a wealth of information about the
effectiveness of your marketing. We'll collect emails, allowing
you to easily send email blasts. We'll send you daily and monthly
reports on number of calls by source.
To sign up for Front Office
Solutions click here to contact us
Or call 610-449-0960
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Bookkeeping Services
Are your financial books in order? Can you review
reports from QuickBooks (or other bookkeeping software) and gain
the information you need to run a profitable business? Summit Bookkeeping
Services can help you organize your books, understand your numbers
and use them to drive employee and business performance.
How it works
We become your bookkeeper. You have total control.
We will document all of your invoices, bills, checks, statements,
and reconcile your accounts. Further, we can process and send out
your invoicing, manage receivables and payments, and manage vendors
and checks. Approved employees can call us to process Customer Credit
Cards on the spot.
Your bills and statements can be forwarded to a secure
Summit Services PO Box. Our trained staff will record your information
in QB Online - giving you immediate access 24/7. You can communicate
with us via email or faxable forms for Jobs Sold, Money Received,
and Checks Written.
Every week you receive an up-to-date Receivables and
Payables report. Monthly, receive accurate YTD financial reports
and an up-to-date Summit Numbers Workbook.
To sign up for Bookkeeping
Services click here to contact us
Or call 610-449-0960
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This affordable and innovative service let's you put
your estimate appointment calendar on-line. Prospects interested
in getting an estimate from you just clink a link on your website,
answer a series of questions about their project and pick an appointment
time.
You (the contractor) have full control of your calendar through
an administrative link. After the prospect sets their appointment,
you and the prospect receive an automatic email confirming the date
and time. You'll avoid phone tag and get a competitive advantage
over your competition.
To sign up for Estimating
Services click here to contact us
Or call 610-449-0960
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